These terms apply to every spin of a Should We Chews prize wheel. The promoter is the participating restaurant where you dine. Should We Chews runs the app, draws the result and keeps the records.
Who can spin
One spin per table, per visit, at a participating restaurant on a night its wheel is running.
The table's host must be 18 or older. Anyone else at the table can be any age.
Your table must check in at the restaurant with the door code, and spend at least the table minimum shown in the app (before any discount).
Staff unlock the spin by entering your bill total. The spin must happen while you're at the restaurant, before you pay.
Entry is free
You never pay to spin. You pay the restaurant's normal menu prices for what you order, and the spin comes with it. There is no extra charge in the app.
Prizes and odds
Each restaurant chooses up to 4 prizes and the odds of each, between 1 in 5 and 1 in 40. Every prize and its odds are shown in the app before you choose the restaurant and again on the wheel.
The result is drawn by our server using a secure random number, not by your phone or by the restaurant. The wheel animation shows the result that was drawn.
Holding the spin button together and the countdown are for fun. They don't change the odds or the result.
Percentage prizes come off that night's bill. "Whole bill free" is capped at $500. "Half price" is capped at the amount the restaurant shows next to it, for example "up to $300".
Food and drink prizes are served that night. Alcohol is only served to people 18 or older and under the restaurant's responsible service of alcohol rules.
"Next visit" vouchers are issued that night and can be used at the same restaurant within the period shown on the voucher.
Prizes can't be exchanged for cash. If a prize isn't available, the restaurant will give one of equal or greater value.
Records and complaints
We keep a record of every spin, its odds and its result for at least five years. If a restaurant doesn't honour a prize, tell us through the app or at hello@shouldwechews.com within 7 days and we'll investigate.
Other things
We may cancel a spin we reasonably believe was made unfairly, for example a fake check-in or a bill entered wrongly.
These terms are governed by the laws of Queensland.
Terms for restaurants
Draft for legal review. Version 2026-10.
These terms are between Should We Chews and the business that signs up a restaurant ("you").
What we provide
We list your restaurant in the Should We Chews app on the nights you choose, show diners your prizes and odds, run each spin on our servers, and give you a dashboard to check in tables and unlock spins.
Your wheel
You choose your prizes, odds and nights. Every wheel needs at least one headline prize (25% off, half price or the whole bill free) and must take at least 5% off a bill on average, so diners can trust that every wheel is worth spinning.
Half price is always capped at an amount you choose, from $100 to $500, and diners see the cap.
The map shows each wheel's strength and lists stronger wheels first.
Fees
A one-off activation fee of $49 (including GST, if applicable), charged when you sign up.
5% of the bill (before any discount) for every table that spins. Tables that check in but don't spin cost nothing.
Fees are charged every Monday for the previous week, to the card or bank account you gave us. If you chose prepaid credit, fees come out of your credit first and it tops up by $100 when it runs low.
If a payment fails we'll retry it. While a payment is overdue your restaurant is hidden from the map.
Optional display packs cost $29 plus postage.
What you agree to
You are authorised to act for the restaurant you sign up, and the details you give us are true.
Diners never pay to spin. You charge your normal prices.
You honour every prize the app shows a table has won, that night (or, for vouchers, on their next visit).
Staff enter the real bill total and unlock one spin per table.
You keep the door code where diners can see it, and only show the activation code to people who manage the restaurant.
Alcohol prizes are served under responsible service of alcohol laws.
You're the promoter of the prize promotion at your restaurant. We provide the terms, the draw and the records to help you meet Queensland's trade promotion rules.
Ending
You can stop your wheel any time from your dashboard, or close your account by emailing us. Fees for spins that already happened are still due. We can pause or remove a restaurant that doesn't honour prizes, enters false bills or doesn't pay.
Liability
We aren't responsible for the food, service or prizes at your restaurant. To the extent the law allows, our total liability to you is limited to the fees you paid us in the previous three months. Nothing in these terms limits rights you have under the Australian Consumer Law.
These terms are governed by the laws of Queensland.